New Site Setup

When you first sign up for your TicketSlate account, there are a few things you might want to do first

First-Time Setup

• Create a department
• Add categories to your department
• Add questions to your categories
• (optional) Enable SAML authentication
• Add users
• Add users manually
• Enable a user sync method
• Import users
• Enable user auto-provisioning with SAML
• Set up permissions
  
• Configure email setting

Customization

• Brand your help desk with a theme