Implementing SAML Authentication

Last updated: 02/10/2024

SAML is a common authentication method available from many service and identity providers.

To set up SAML for TicketSlate navigate to Settings | Authentication and choose "SAML" from the login method dropdown.

Metadata

Most identity providers will provide you with a "metadata" XML file or a URL which displays the metadata in XML format. You can save this file/page and upload the XML file to pre-fill in all the boxes.


If you do not have an XML file, you'll need to provide the following:

  • Identifier of the Idp (identity provider)
  • Sign-on URL
  • Sign-out URL
  • Contents of certificate (without the BEGIN/END lines)


You typically also provide your identity provider our (the service provider) metadata file as well, which could also be found on this screen in XML format.

Attribute Mapping

In order to link attributes from your identity provider to TicketSlate user information you need to provide mapping information. In the appropriate boxes, enter the name of the attribute that is send from your identity provider. 

For example: A first name is typically called givenName in Microsoft/LDAP environments. Or, your attribute might also look similar to http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailAddress