Works and looks great on all devices. Designed specifically for mobile use. All features of the app are accessible from your phone or tablet, even for administrators.
Not just for IT. Have other departments in your organization use the support system, such as maintenance or HR.
Each department can have any number of categories. Each category can be set up with default ticket owners, custom questions, and descriptive HTML text.
Add/remove licenses, or even cancel your subscription entirely from the app, without having to contact us. Prorated charges or credits are automatically calculated and applied.
TicketSlate has a built-in login system, but you can also use any SAML 2.0 identity provider for authentication. Set-up is as easy as importing your identity provider's metadata and providing them ours. Common SAML 2.0 providers include:
Automatically sync user accounts using Microsoft Graph. Monitor replies to ticket emails and automatically update tickets.
Google API
Monitor replies to ticket emails and automatically update tickets.
